Kenjo offers free UPS or USPS shipping on all watch orders over $150 ($15.00 value).
Please note - due to the nature and value of the products we sell ALL packages will require an adult signature at the time of delivery.
Unfortunately due to insurance restrictions we are not able to ship packages without requiring an adult signature. Expedited deliveries such as "Next Business Day" and "2nd (second) Business Day" deliveries are also available at an additional cost.
Our preferred method of shipping is via UPS pr USPS. Alternate shipping options and methods are available upon request. All packages shipped via Kenjo are fully insured against loss, theft and damage during transit. All packages are shipped with an "Adult Signature" requirement prior to release by the driver. Before signing please inspect the package to ensure it has not been tampered with or damaged.
Shipping to an address other than the billing address
Due to the heightened risk of fraud associated with credit card purchases of high end luxury items such as watches and jewelry, Kenjo prefers to ship all watches to the billing address. However we recognize the necessity for customers to have an option of shipping the package to an alternate address. If you choose to have the package shipped to an address different than your billing address, we will require that an "alternate shipping address" be added to file with your credit card company. This is a very routine and simple process which should take only a few minutes.
Call your bank customer service telephone number; the telephone number is on the back of your credit card (usually toll free).
Ask the customer service representative to add an "Alternate Shipping Address to File" and give the representative the address you'd like to have us ship the watch to.
This security procedure benefits and protects both the consumer and Kenjo from potential fraudulent orders. This procedure tells us that the cardholder has authorized Kenjo to ship the watch to an address other than the billing address.
Shipping to NY State
Since Kenjo is located in NY State, we are required by state law to charge sales tax on sales that ship to anywhere in NY State. Therefore all shipments to NYS are subject to your local sales tax rate.
Shipments to Alaska, PR and Hawaii
Orders shipped to Alaska, Puerto Rico and Hawaii will be charged a flat fee of $50.00 and are usually delivered within two to three business days from shipping.